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Frequently Asked Questions

Everything you need to know about our AT Navigator service.

AT Navigator FAQs

  • What is the AT Navigator service?

    A peer-led service where trained AT users (AT Navigators) help you explore options to find the right AT to help you achieve your goals.

  • Who are AT Navigators?

    They are people with lived experience of disability and AT, not health professionals. They use their experience to guide and support others to make choices around AT.

  • What can I expect from AT Navigator?

    Three steps: Connect (chat about your goals), Create (explore what’s working and what’s not), and Control (look at AT options and next steps).

  • Do I get a written report with an AT Navigator?

    No. AT Navigators will support you by using their lived experience to share ideas and advice, to build your capacity and confidence around finding the right AT for you. Written advice are part of the AT Mentor service.

  • How do I connect with an AT Navigator?

    Through the website’s Quick Enquiry form, phone, or email.

  • What is the Solutions Guide?

    The Solutions Guide uses AT Chat’s Connect, Create, Control model as a tailored guide for your next steps.

AT for Me enquiry form

Ready to find the perfect assistive technology for you?

The AT for Me Service provides you with advice and support
to find assistive technology (AT) that suits you.

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AT Navigator FAQs | At Chat