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Frequently Asked Questions

Everything you need to know about our AT Mentoring program.

Eligibility

  • Do I need a referral?

    No referral is required. We accept AT Mentor requests from individuals, their carers or family, or assisting organisations. All you need to do is complete the AT Mentor Booking Request Form and then we will be in contact to discuss your request further.

Program delivery

  • Are the AT Mentors qualified?

    Our AT Mentors are experienced AT users with a Certificate IV in AT Mentoring and understanding of the NDIS. They use their lived experience of disability, and knowledge to research and compare low risk, low-mid cost AT equipment or technology options that will best suit your needs. They will then provide written recommendations and help you choose the AT that will work best for you. This program is currently under review and may not be available. Please enquire for more information.

  • What's the difference between an AT Mentor, an AT Advisor,
and an AT assessor?

    Our AT Mentors have a Certificate IV in AT Mentoring and fit within the NDIS designation of AT Advisor.

    AT Advisors may be an allied health practitioner, continence nurses, rehabilitation engineers, or AT Mentors. 

    AT Assessors must have a university or equivalent degree relevant for providing AT assessments and belong to a professional registration organisation such as the Australian Health Practitioner Regulation Agency (AHPRA).

  • What’s the difference between AT Mentor and AT Navigator?

    • AT Navigator: Exploratory, idea-sharing, Solutions Guide provided.  
    • AT Mentor: More detailed, can provide written recommendations and in-depth support for low risk, low-mid cost AT. This program is currently on hold while we review the AT support we offer. Please enquire for more information.

AT Mentor program

Ready to find the perfect assistive technology for you?

AT Mentors provide you with advice and support so you can find the right assistive technology (AT) for you.

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AT Mentor FAQs | At Chat